Shame on you

People with severe food allergies depend upon me to develop and save recipes specific to their health needs. My recipes & formulations were painstakingly accumulated over time. now they are completely gone. Shame on you for projecting yourselves as a helpful tool and a trustworthy business! You have caused great harm by not sufficiently warning your customers of this glitch.

I chose & paid for your app because it seemed superior to others. I enjoyed it very much while it worked.
I was foolish to assume the best & to trust you.

It is CRAZY that the data generated by your app does not automatically back up during an ordinary sync with my computer! This fact should be emblazoned across your marketing material. As I discuss your shortcomings with friends & colleagues, they also express that they would have assumed; as I did; that there would be a sync to computer function.

I am disgusted by your form-letter apology; and I am definitely glad that no one from your company works for mine.

makingupnames about RecipeTin | Recipe Organizer, v1.1.1